Class 9 IT Unit 1 Introduction to IT-ITeS Industry questions answers

Class 9 IT Unit 1 Introduction to IT-ITeS Industry questions answers

Dear students, here Class 9 IT Unit 1 Introduction to IT-ITeS Industry questions answers are given in a very simple language taking the reference of the book Domestic Data Entry Operator published by NCERT.

B. Short answer questions (50 words)

1. What do you understand by the term IT and ITeS ?

Ans: IT means creating, managing, storing and exchanging information. IT includes all types of technology used to deal with information, such as computer hardware and software technology used for creating, storing, and transferring information.

Information Technology that enables the business by improving the quality of service is Information Technology enabled services (ITeS). ITeS is also called web enabled services or remote services that cover the entire operations which exploit information technology for improving the efficiency of an organisation.

2. What are the pros and cons of using ICT ?

Ans: The pros and cons of using ICT are given below –

PROS :

i. Improved communication : ICT facilitates instant messaging, video calls and emails which make communication faster and easier.

ii. Access to information : Because of ICT Vast knowledge are available online through websites, databases, and digital libraries.

iii. Education and e-learning : Because of ICT Online courses, virtual classrooms, and digital resources are available which enhance learning opportunities.

iv. cost efficiency : It reduces the need for paper, travel etc.

CONS :

i. Cybersecurity Risks : It is Prone to hacking, data breaches, and malware attacks.

ii. Dependence on Technology: Over-reliance can reduce problem-solving and critical thinking skills.

iii. Social Isolation: Excessive screen time may reduce face-to-face interaction and affect mental health.

iv. Technical Issues: System failures, internet downtime, and software bugs can disrupt activities

3. What precautions are required to ensure that ICT use is safe ?

Ans: The following precautions are required to ensure that ICT use is safe –

i. Set strong password.

ii. Backup data on regular basis.

4. What are the four main sub sectors in the IT-BPM industry ?

Ans: The four main sub sectors in the IT-BPM industry are –

(a) IT services

(b) Business Process Management (BPM)

(c) Software Product

(d) Engineering Research and Development (ERD)

5. Give example of use of IT in everyday life.

Ans: Here are some examples of how Information Technology (IT) is used in everyday life-

At Home

• Smartphones & Computers – Browsing the internet, social media, email, and entertainment (e.g., YouTube, Netflix).
• Online Shopping – Using platforms like Amazon, Flipkart, Myntra etc. to buy products.

In Education

• Online Classes – Using Zoom, Google Meet, or Microsoft Teams for remote learning.
• Learning Platforms – Accessing content via platforms like Physicswalla, Unacademy, Magnet Brains etc.

In Banking & Finance

• Online Banking – Transferring money, checking balances via apps like Yono etc..
• ATMs – Accessing cash and account services.
• Mobile Payments – Paying via apps like Google Pay, PhonePay etc.

6. How is IT used in libraries ?

Ans: Now a days many libraries are computerised. Each book has a barcode associated with it. This makes it easier for the library to keep track of books and the availability of a specific book. Computer software is used to issue and return the book. Each book in the library has a magnetic strip attached to it that is deactivated before the book is borrowed.

7. What are the various processes of education where IT is used ?

Ans: The various processes of education where IT is used are –

(a) ICT in the classroom.

(b) Education -anywhere anytime

(c) Teaching aids and media

(d) Learning Management System.

8. Which software is used in digital communication ?

Ans: The following software are used in digital communication –

i. Zoom

ii. Google

iii. Webex

iv. WhatsApp

v. Facebook

9. For what purpose is IT used in business ?

Ans: Computers are used in business organisations for payroll calculation, budgeting, sales analysis, financial forecasting, managing and maintaining stocks. A lot of business transactions happen through the Internet called e-commerce.

10. What are the prominent areas where IT is used in science and engineering ?

Ans: Scientists and engineers use computers for –

(a) Performing complex scientific calculations.

(b) For storing large amount of data performing complex calculations.

(c) Complex scientific calculations like rocket launching, space exploration etc.

11. List the various uses of IT in a banking system.

Ans: There are various uses of IT in a banking system. IT is used in all most all the activity performed in a banking system such as ,

i. Customers data and transactions are recorded by computer.

ii. Recurring deposits, Fixed deposits, money transfer from one account to another (NEFT, RTGS), online transactions are done using internet.

iii. Bank customers use ATM for cash deposits and withdrawal, to check current balance and for many other purposes.

12. What are the different areas of healthcare where IT is used and how ?

Ans: IT is used in healthcare sector in many ways such as –

i. Hospital Management System is used to maintain and manage patients records.

ii. The computerised machines are used for ECG, EEG, Ultrasound and CT Scan.

iii. Expert system is used for diagnosis.

iv. Computers are an integral part of laboratories and dispensaries. They are used in scanning and diagnosing different diseases.

13. List any 5 websites of the Indian government which provide IT enabled services to the people.

Ans: 5 websites of the Indian government which provide IT enabled services to the people are –

Website for	Website Address
i. Aadhar Card	www.uidai.gov.in
ii. Indian Passport Office	www.passportindia.gov.in
iii. Indian Railways	www.irctc.co.in
iv. Indian Post office	www.indiapost.gov.in
v. Income Tax Department of India	www.incometax.gov.in