This post provides exercise solutions for Class XI IT/ITeS students on Unit 3 : Outbound Calls – interacting with customer from CRM Domestic Voice book.
Book name : CRM Domestic Voice M. Choudhury Hello students, Welcome to my site. I am the founder of the blog elearnersmentor.com. I have been in teaching profession since 2004. Presently I am working as a vocational subject teacher(IT) in a reputed govt. higher secondary school. Read more www.elearnersmentor.com
This post provides exercise solutions for Class XI IT/ITeS students on Unit 1 : IT-ITeS industryfrom CRM Domestic Voice book.
This post provides Exercise as well as Additional Questions answers of Class 11 IT/ITeS of Unit 2 : CRM Domestic Voice Representative Training from the book CRM Domestic Voice.
Dear students here I am providing questions answers of class 11 IT/ITeS unit 1 : IT-ITeS industry from CRM Domestic Voice book. A. Multiple choice questions.একাধিক বিকল্পৰ প্ৰশ্ন- Ans: (a) Outsourcing an information -producing function 2. What are the skills required by a domestic BPO representative?Domestic BPO প্ৰতিনিধি এজনৰ কি কি দক্ষতাৰ প্ৰয়োজন ? (a) […]