Dear students here I am providing Class 10 Communication Skills exercise solutions from Employability Skills book. I have tried my best to give the answers on Class 10 Communication Skills exercise solutions from Employability Skills book in a very simple language. These answers have been given taking the reference from Employability Skills book issued by CBSE. Hope this will be beneficial for you.
Class 10 Communication Skills exercise solutions
Unit 1 Communication Skills
Session 1 : Methods of communication
Check your Progress
A. Multiple Choice Questions
Read the questions carefully and circle the letter(s) (a), (b),(c) or (d) that best answers the question. (NOTE : There can be more than one correct choice)
- Which of the following is NOT an element of communication within the communication process cycle ?
(a) Channel
(b) Receiver
(c) Sender
(d) Time
Ans: Time
2. You need to apply leave at work ? Which method of communication will you use ?
(a) e-mail
(b) Poster
(c) Newsletter
(d) blog
Ans: e-mail
3. By which action can senders send messages ?
(a) Gestures
(b) Speaking
(c) Reading
(d) Writing
Ans: Writing
Session 2 : Verbal Communication
Check Your Progress
A. Multiple Choice Questions
Read the questions carefully and circle the letter(s) (a), (b),(c) or (d) that best answers the question. (NOTE : There can be more than one correct choice)
- Which of the following is an example of oral communication ?
(a) Newspaper
(b) Letters
(c) Phone call
(d) e-mail
Ans: Phone call
2. What are the types of words we should use for verbal communication ?
(a) Acronyms
(b) Simple
(c) Technical
(d) Jargon
Ans: Simple
3. Why do we use e-mails ?
(a) To communicate with many people at the same time.
(b) To share documents and files
(c) To talk to each other in real time
(d) To keep a record of communication
Ans: (a) To communicate with many people at the same time. and
(b) To share documents and files
Session 3 : Non-Verbal Communication
Check your Progress
A. Multiple Choice Questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
- Which of these is a positive (good) facial expression ?
(a) Frowning while concentrating
(b) Maintaining eye contact
(c) Smiling continuously
(d) Rolling up your eyes.
Ans: (b) Maintaining eye contact
2. What does an upright (straight) body posture convey or show ?
(a) Pride
(b) Professionalism
(c) Confidence
(d) Humility
Ans: (c) Confidence
3. Which of these is NOT an appropriate non-verbal communication at work ?
(a) Keeping hands in pockets while talking.
(b) Talking at moderate speed.
(c) Sitting straight
(d) Tilting head a bit to listen
Ans: (b) Talking at moderate speed.
4. Which of the following statement is true about communication ?
(a) 50% of our communication is non-verbal.
(b) 20% communication is done using body movements, face, arms etc.
(c) 5% communication is done using voice, tone, pauses etc.
(d) 7% communication is done using words.
Ans: (d) 7% communication is done using words.
5. Put a X mark against the actions below which are examples of bad non-verbal communication.
- Laughing during formal communication
- Scratching head
- Smiling when speaking to a friend
- Nodding when you agree with something
- Standing straight
- Yawning while listening
- Sitting straight
- Maintaining eye contact while speaking
- Biting nails
- Firm Handshake
- Clenching Jaws
- Looking away when someone is speaking to you
- Intense stare
Ans: Laughing during formal communication ( X )
Scratching head ( X )
Smiling when speaking to a friend
Nodding when you agree with something
Standing straight
Yawning while listening ( X )
Sitting straight
Maintaining eye contact while speaking
Biting nails ( X )
Firm Handshake
Clenching Jaws ( X )
Looking away when someone is speaking to you (X )
Intense stare (X )
Class 10 Communication Skills exercise solutions
Session 4 : Communication Cycle and Importance of Feedback
Check your Progress
A. Multiple Choice Questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
- Which of these are examples of positive feedback ?
(a) Excellent, Your work has improved.
(b) I noticed your dedication towards the project.
(c) You are always doing it the wrong way.
(d) All of the above.
Ans : (a) Excellent, Your work has improved.
(b) I noticed your dedication towards the project.
2. Which of these are examples of negative feedback ?
(a) I hate to tell you this but your drawing skills are poor.
(b) You can surely improve your drawing.
(c) This is a good drawing but you can do better.
(d) None of the above
Ans: (a) I hate to tell you this but your drawing skills are poor.
3. Which of the following are effective components of a good feedback ?
(a) Detailed and time consuming
(b) Direct and honest
(c) Specific
(d) Opinion – based
Ans: (a) Detailed and time consuming
Session 5 : Barriers to Effective Communication
Check your Progress
A. Multiple Choice Questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
- Which of these is NOT a common communication barrier ?
(a) LInguistic barrier
(b) Interpersonal barrier
(c) Financial barrier
(d) Orgnisational barrier
Ans: (c) Financial barrier
2. Which of these are ways to overcome communication barriers ?
(a) Respecting each other’s differences
(b) Using a translator.
(c) Not communicating at all.
(d) Using your own language for comfort.
Ans: (b) Using a translator.
Session 6 : Writing Skills – Parts of Speech
Check your Progress
A. Multiple Choice Questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
- In which of the following, the underlined word is an adjective ?
(a) Radha has a red dress.
(b) I can speak French.
(c) The girl on the Train is a best – seller.
(d) Abdul can swim fast.
Ans: (a) Radha has a red dress.
2. Which of these sentences is capitalized correctly?
(a) Ravi and i are going to the movies.
(b) Salim is visiting India in july.
(c) The Tiger is a strong animal.
(d) She is arriving on Monday.
Ans: (d) She is arriving on Monday.
3. Which of these sentences are punctuated correctly ?
(a) When is the party.
(b) I had bread omelette and a Banana for breakfast.
(c) I am so excited about my first foreign trip !
(d) This is Abdul’s notebook.
Ans: (d) This is Abdul’s notebook.
4. In which of these sentences can you find an adverb ?
(a) Divya drinks milk every day.
(b) Sanjay gifted me a new pen.
(c) I opened the door lock
(d) Sita is 5 feet tall.
Ans: (a) Divya drinks milk every day.
Class 10 Communication Skills exercise solutions
Session 7 : Writing Skills – Sentences
Check your Progress
A. Multiple Choice Questions
- Identify the object, verb and subject in the sentence, “The car crashed into a tree.’
(a) Object : a tree; Verb: crashed; Subject: the car
(b) Object : The car; Verb: crashed; Subject: a tree
(c) Object: crashed; Verb: the tree; Subject: the car
(d) Object: crashed; Verb: the car; Subject: the tree
Ans: (a) Object : a tree; Verb: crashed; Subject: the car
2. Identify the indirect object in the sentence, ” The band played music for the audience.”
(a) The band
(b) played
(c) music
(d) audience
Ans: (d) audience
3. Which of these is an imperative sentence ?
(a) Switch off the fan.
(b) Sheila has gone to the market
(c) Where are my pen colours ?
(d) Oh no ! I missed my flight.
Ans: (a) Switch off the fan.
4. Which of these sentences is in active voice ?
(a) A movie is being watched by them.
(b) The car was repaired by Raju.
(c) He is reading a book
(d) The thief was being chased by a policeman.
Ans: (c) He is reading a book
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