Class 10 Communication Skills questions answers

Dear students, here you will get Class 10 Communication Skills questions answers. These answers have been prepared taking the reference of Employability Skills book issued by CBSE. Hope this post on Class 10 Communication Skills questions answers will be very helpful for you specially for exam.

Class 10 Employability Skills Communication Skills questions answers

Unit 1 Communication Skills

Session 1 : Methods of Communication

Q.1. Where from has the word’ communication’ been derived ?

Ans: The word ‘communication’ has been derived from the Latin word ‘communicare’.

Q. 2. What does the word ‘communicare’ mean ?

Ans: The word ‘communicare’ means to share.

Q. 3. What is Communication ?

Ans: Communication is the process of exchanging thoughts, feelings, information or ideas between individuals or groups.

Q. 4. How many important parts are there in Communication ?

Ans : There are three important parts in Communication.

Q. 5. What are the three important parts in communication ?

Ans: The three important parts in communication are –

i. Transmitting – The sender transmits the message through one medium or another.

ii. Listening- The receiver listens or understands the message.

iii. Feedback – The receiver conveys their understanding of the message to the sender in the form of feedback to complete the communication cycle.

Q.6. How many types of Communication are there ? What are they ?

Ans: There are three types of Communication. They are

i. Verbal Communication

ii. Non Verbal Communication

iii. Visual Communication

Q.7. Why Communication Skills are important ?

Ans: Communication Skills are important

i. To influence someone

ii. To express feelings, thoughts

iii. To provide information

Q. 8. Write the various elements of a communication cycle ?

Ans: The various elements of a communication cycle are –

i. Sender : Sender is the person who begins the communication process.

ii. Message : Message is the information that the sender wants to convey.

iii. Channel : Channel is the means or medium through which the information is sent.

iv. Receiver : Receiver is the person to whom the message is sent.

v. Feedback : The Feedback is another element of a communication cycle which means the receiver’s acknowledgement and response to the message.

Q. 9. Write the various methods of Communication.

Ans: The various methods of Communication are –

i. Face-to-Face informal communication : Face-to-face informal communication is one of the methods in communication. It helps the message to be understood clearly and quickly.

ii. E-mail : Email is another method in communication which can be used to communicate quickly with one or many individuals in various locations.

iii. Notices / Posters : Notices / Posters are used in communication where email communication may not be effective.

iv. Business Meetings : Business Meetings is another used in communication. Communication during business meetings at an organisation are generally addressed to a group of people.

Q.10. What is the advantage of using email in communication ?

Ans: Email helps to communicate quickly with one or more individuals in various locations. It offers flexibility, convenience and low cost.

Q. 11. How does Face to face informal information help in the effectiveness of communication ?

Ans: Since body language can be seen in face to face informal communication that is why it adds to the effectiveness of the communication.

Q. 12. Which factors need to be considered while choosing the right method of communication.

Ans: The following factors need to be considered while choosing the right method of communication –

i. Target audience

ii. Costs

iii. kind/type of information

iv. urgency/priority.

Class 10 Communication Skills questions answers

Session 2 : Verbal Communication

Q. 13. What is verbal communication ?

Ans: Verbal communication is a type of communication in which we use sounds, words, languages to share information or our feelings.

Q. 14. Write the importance of Verbal Communication ?

Ans: The importance of Verbal Communication are-

i. Verbal communication helps people share ideas and information clearly.

ii. It allows quick responses in a conversation.

iii. Talking with others helps build good relationships

Q. 15. What are the types of verbal communication ?

Ans: The types of verbal communication are-

i. Interpersonal Communication

ii. Written Communication

iii. Small Group Communication.

iv. Public Communication.

Q. 16. What is Interpersonal Communication ?

Ans: Interpersonal Communication is a type of verbal communication that takes place between two individuals and is thus one -on -one conversation. It can be formal or informal.

Q. 17. What is Written Communication ?

Ans: This form of communication involves writing words. It can letters, circulars, reports, manuals SMS etc. This type of communication can be between two or more people.

Q. 18. What is Small Group Communication ?

Ans: This type of communication takes place when there are more than two people involved. Each participant can interact and converse with the rest.

Q. 19. What is Public Communication ? Write examples.

Ans : Public Communication is a type of verbal communication where on individual conveys a message to a large audience often in a formal or structured way.

Examples : i. A political leader giving a speech in an election rally.

ii. A religious leader addressing a congregation

Q. 20. Write three advantages of Verbal Communication.

Ans: The three advantages of Verbal Communication are –

i. Quick and Efficient : In this type of communication ideas and information can be shared instantly.

ii. Flexible : It is easy to adapt or change the message in real time in verbal communication depending on the other person’s response.

iii. Immediate Feedback : In verbal Communication we can get the immediate feedback as the listeners can ask questions or respond right way giving a chance for clarification of doubts.

Q. 21. Write any three disadvantages of Verbal Communication.

Ans: The three disadvantages of Verbal Communication are-

i. Misunderstanding : Tone, accent or poor clarity can lead to misinterpretation of the message.

ii. Noise or distraction : External noise or distraction can interfere with hearing or focusing on the message especially in group or public meetings.

iii. No time for Reflection : As responses must be quick in face to face or real time conversations, it does not give enough time to think deeply or choose words carefully.

Q. 21. Write some tips to be master in Verbal Communication.

Ans: Some tips to be master in Verbal Communication are –

i. Think before you speak : a. We should first think about our topic before speaking.

b. We should think about the most effective way to make our listeners understand what we say.

c. We should write down the main points of whatever we want to say in advance before we speak.

ii. Concise and clear : a. We should speak clearly, loudly and at moderate speed.

b. Whatever we want to share to the listener, it should be to the point.

iii. Confidence and Body language : a. It is very essential to be confident during the communication process.

b. To be master in verbal communication, we should stand straight maintaining eye contact with the listeners.

c. We should be friendly with the listeners during the communication process.

Session 3 : Non- verbal Communication

Q.22. What is Non- verbal Communication ?

Ans: Non-verbal Communication is the exchange of information or messages using expressions, gestures, postures, touch, space, eye contact or para language.

Q.23. Write the importance of Non-verbal Communication.

Ans: i. Non-verbal languages often communicate feelings more honestly than words (e.g., a smile, frown, or body posture).

ii. Basic non-verbal signals like pointing, nodding, or smiling are often understood universally.

iii. Positive body language (like eye contact and open posture) can create a sense of connection and trust between individuals.

Q. 24. Fill in the blanks –

i. __________ communication is done using body movements, face, arms etc.

Ans: 55%

ii. __________ communication is done using voice, tone, pauses etc.

Ans: 38%

iii. Only _______ communication is done using words.

Ans: 7%

iv. Around ________ of our communication is non-verbal.

Ans: 93%

Q. 25. Write some advantages of non-verbal communication.

Ans: Some advantages of non-verbal communication are –

i. Our messages becomes more effective if we use the right gestures while communicating.

ii. If we know non-verbal communication, we can understand our audience’s reaction and adjust our interaction accordingly.

iii. Using the right gestures and postures is a sign of professionalism and etiquette.

iv. If verbal messages are obstructed by noise or distance etc. we can use our hand movements to exchange messages.

Q. 26. What are the types of non-verbal communication ?

Ans: The types of non-verbal communication are-

i. Facial Expressions

ii. Posture

iii. Gestures or Body Language

iv. Touch

v. Space

vi. Eye Contact

vii. Paralanguage.

Q. 27. What is Visual Communication ?

Ans: Visual communication is a type of communication in which we exchange information, ideas only through images or pictures, symbols. We do not need to know any language for understanding visual communication. It is simple and remains consistent across different places.

Q. 28. Write some type / examples of visual communication.

Ans: Some common types / examples of visual communication are –

Dear students you can check the link below for exercise solutions of unit 1 Communication Skills of Employability Skills book.

Class 10 Communication Skills Exercise Solutions