Class 12 IT ITeS CRM Domestic Voice | Module 4 | Session 1 Health Safety and Security at Workplace questions answers

 

 

Class 12 IT ITeS CRM Domestic Voice | Module 4 | Session 1 Health Safety and Security at Workplace questions answers.

Dear students, In this page you will get Class 12 IT ITeS CRM Domestic Voice Module 4 Session 1 Health, Safety and Security at Workplace questions answers. The questions answers have been prepared taking the reference of class 12 IT book CRM Domestic Voice published by NCERT.

Class 12 IT ITeS CRM Domestic Voice | Module 4 | Session 1 Health Safety and Security at Workplace questions answers.

D. Short Answer Questions

1. Briefly explain the concept of health, safety and security at the workplace. Ans:

      Health refers to maintaining employees’ physical and mental well-being at work. This includes preventing  illness, managing stress, promoting ergonomics, and ensuring a healthy work environment.

     Safety involves protecting workers from accidents and injuries. It includes safe work practices, proper training, use of protective equipment, and hazard identification and control.

    Security focuses on protecting people, property, and information from threats such as theft, violence, cyberattacks, or unauthorized access

      2. State the most important reasons for health, safety and security programs in workplace.

Ans: The most important reasons for health, safety and security programs in workplace are as follows :  

       i. It clearly indicates the company’s commitment for their employees’ health and safety.        

     ii. It shows the performance of the business and the safety performance are compatible with each  other.     iii. It clearly state that the company is not only doing the business for profits but it is taking care of all its           stake holders.

    iv. Company can comply National Policy on Occupational Health and Safety (OH&S) of Government of India.

3. List out the various workplace safety hazards.

Ans: The various workplace safety hazards are –

i. Physical hazards

ii. Falling off heights, slipping and trippling

iii. Electrical hazards

iv. Fire hazards

v. Health hazards

  4. List out the potential sources of hazards in an organization.

Ans: The potential sources of hazards in an organization are –    

i. Hazards using computers  

 ii. Handling office equipment  

iii. Handling objects  

iv. Stress at work  

v. Working environment

5. List some of the IT workplace hazards.

Ans: Some common IT workplace hazards include –        

 i. Ergonomic hazards – poor posture, improper desk setup, repetitive strain injuries.        

ii. Electrical hazards – exposed wiring, overloaded power outlets, faulty equipment.        

iii. Eye strain – prolonged screen time, poor lighting, glare from monitors.        

iv. Stress and fatigue – long hours, high workloads, constant screen exposure.        

v. Cybersecurity risks – data breaches, malware, phishing attacks affecting systems and users.

6. What are the examples of potential hazards ?

Ans: Potential hazards include poor ventilation, chairs and tables of inappropriate height, hard furniture, poor lighting, staff unaware of emergency procedures, or poor housekeeping. 

7. Describe Information technology workplace hazards.

Ans: Information Technology (IT) workplace hazards are risks commonly found in offices, computer labs, and server rooms that can affect employees’ health, safety, or security.

Some common IT workplace hazards include –        

 i. Ergonomic hazards – poor posture, improper desk setup, repetitive strain injuries.        

ii. Electrical hazards – exposed wiring, overloaded power outlets, faulty equipment.        

iii. Eye strain – prolonged screen time, poor lighting, glare from monitors.        

iv. Stress and fatigue – long hours, high workloads, constant screen exposure.        

v. Cybersecurity risks – data breaches, malware, phishing attacks affecting systems and users.

  8. What are the workplace safety rules ?

Ans: Workplace safety rules are guidelines employees must follow to prevent accidents, injuries, and health risks.

9. List out different safety guidelines.

Ans: Different safety guidelines in the workplace include:  

i. Store all cleaning chemicals in tightly closed containers in separate cupboards.  

ii. Throw rubbish daily.

iii. Make sure all areas have proper lighting.

iv. Shut down all machines before leaving for the day.

v. Do not play with electrical controls or switches.

vi. Do not use equipment if it smokes, sparks or looks unsafe. 

  10. Describe the type of emergency with an example.

Ans: An emergency is an unexpected situation that poses a risk to people, property, or the environment and requires immediate action. Common types of emergencies include: